Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Espinosa

Maria Espinosa

April 20, 2026

5  out of  5
rating by Maria Espinosa
"It was a great experience. Ms. Norma gave me excellent service, answered all my questions and concerns, and provided me with the best options for my home insurance. I am very grateful to State Farm and their entire team."
Profile photo of Ana saint

Ana saint

April 8, 2026

5  out of  5
rating by Ana saint
""
Profile photo of Raul Flores

Raul Flores

April 8, 2026

5  out of  5
rating by Raul Flores
"Norma helped me out with choosing the right life insurance. This is the first time I needed this kind of insurance, and Norma and the team here helped me navigate the right options for me perfectly!"
We responded:
"Thank you, Raul! I'm happy to hear that Norma and our team were able to assist you with your insurance needs. We aim to make the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Yer Lo

Yer Lo

April 7, 2026

5  out of  5
rating by Yer Lo
"Very helpful and thorough with the things I didn’t understand."
We responded:
"Thank you! I'm happy to hear that you found our assistance helpful and thorough. Our office is committed to making sure everything is clear and understandable for you. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Julie Leavitt

Julie Leavitt

April 2, 2026

5  out of  5
rating by Julie Leavitt
"Super service! I've been working with Norma from out of state. She's the best! Very efficient and responsive to my insurance needs!"
We responded:
"Thank you, Julie! I'm happy to hear that Norma has been efficient and responsive to your insurance needs. We appreciate your kind words and are always here to assist you with anything else you might need. Thanks for choosing us!"
Profile photo of LUZ DIAZ

LUZ DIAZ

April 2, 2026

5  out of  5
rating by LUZ DIAZ
"Excelente atención y asesoria"
We responded:
"¡Gracias, Luz! Estoy muy contento de que hayas recibido una atención y asesoría excelentes. Siempre estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Tamika Green

Tamika Green

March 30, 2026

5  out of  5
rating by Tamika Green
"Just want to say I love my State Farm agents Meagan and Ken and Tammy are the best!! And they Rock!! Very easy to deal with and take care of my needs ! They always take care of my family and my needs ! Great company"
We responded:
"Tamika, thank you for your wonderful feedback! I'm glad to hear that Meagan and Ken have been taking such good care of you and your family. We truly appreciate your trust in our agency. If you ever need anything else, don't hesitate to reach out!"
Profile photo of Christa Watson

Christa Watson

March 27, 2026

5  out of  5
rating by Christa Watson
"I’ve been with this team since I moved to NC in 2023. They have always been very responsive and helpful, especially when I had my accident in 2024. Recently, Tammy has really helped getting everything my in line for the storage unit I’m renting. I’ve always had State Farm and their customer service is the reason why!"
We responded:
"Thank you for your review, Christa! I'm happy to hear that our team has been responsive and helpful throughout your time with us, especially during your accident. Tammy will be delighted to know she made a difference with your storage unit arrangements. We appreciate your loyalty to State Farm and are always here to assist you! Let us know if there's anything else we can do for you."
Profile photo of Matthew Morris

Matthew Morris

March 23, 2026

5  out of  5
rating by Matthew Morris
"Everyone is so nice and knowledgeable. Definitely recommend."
We responded:
"Thank you, Matthew! I'm happy to hear that you found our team both nice and knowledgeable. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Diane Thorne

Diane Thorne

March 18, 2026

5  out of  5
rating by Diane Thorne
"Last December, I experienced a flood in my home due to a broken hose. The incident was not my fault. I was having a difference of opinion to restore my home with the insurance headquarters office. I contacted Greg Ochipa, State Farm of Wilmington, NC, and my issues moved along, Greg and his team were the best advocates for me. I would highly recommend Greg Ochipa, State Farm, for home and car insurance. They helped me and reduced my stress."
We responded:
"Thank you, Diane, for sharing your experience! I'm glad the team and I could support you during such a challenging time and help ease your stress. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Kristie Jones

Kristie Jones

March 16, 2026

5  out of  5
rating by Kristie Jones
"I moved to NC last year and had to switch car insurance companies in the process. Greg and his team have gone above and beyond to take care of me since moving and I’m very appreciative of how easy they made the process. Since moving I have also added a few other policies with them and they make it simple each time. HATS OFF TO THIS OFFICE 👏🏼"
We responded:
"Thank you, Kristie! I'm glad to hear that our team has made your transition to NC smooth and hassle-free. It's wonderful to know that adding new policies has been a simple process for you. We appreciate your feedback and look forward to continuing to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Laura Hines

Laura Hines

March 10, 2026

5  out of  5
rating by Laura Hines
"Hannah was amazing with providing information and listening. She helped me corral multiple policies and it all came together easily. Great experience!!"
We responded:
"Thank you, Laura! I'm happy to hear that Hannah was able to assist you effectively and make the process smooth. Our team is dedicated to providing excellent service, and it's great to know you had a positive experience. If you need anything else, feel free to reach out!"
Profile photo of John Seeley

John Seeley

March 6, 2026

5  out of  5
rating by John Seeley
"Racine dental Is my new dentist everyone there is super friendly. I made a great choice."
We responded:
"Thank you, John! I'm glad you had a positive experience. If you ever need assistance with your insurance needs, feel free to reach out. We're here to help!"
Profile photo of Massimo Limoncelli

Massimo Limoncelli

March 3, 2026

5  out of  5
rating by Massimo Limoncelli
"Tammy and team helped me to correct information on my policy as quickly as possible so I can be insured properly! Loved being able to work with them so effortlessly."
We responded:
"Massimo, thank you for your kind words! I'm happy to hear that Tammy and the team were able to assist you efficiently with your policy. We aim to make the process as smooth as possible for you. If you need anything else, feel free to reach out!"
Profile photo of holden stanley

holden stanley

March 3, 2026

5  out of  5
rating by holden stanley
"Working with State Farm has been great!! They have great pricing, are quick to answer questions, and are very friendly."
We responded:
"Hey, Holden! Thank you for sharing that your experience with our State Farm team has been great. We’re happy to hear you’ve been pleased with the pricing on your auto and renters coverage, along with the quick responses and friendly service from our office, and we appreciate you choosing us!"
Profile photo of Pam

Pam

March 1, 2026

5  out of  5
rating by Pam
"Great communication and knowledgeable. There was a willingness to work with me to find coverage that fit my needs and budget."
We responded:
"Thank you, Pam! I'm happy to hear that you appreciated our communication and expertise. It's wonderful that we could assist you in finding the right coverage for your needs and budget. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of nina baker

nina baker

February 24, 2026

5  out of  5
rating by nina baker
"State farm always there when you need them Angelica is outstanding answer all the questions I needed the answers to so if anyone needs car insurance our help with retirement or if you just need house insurance just call and they would be there to answer any questions y'all need the answers to thank you State farm all the agents are great out there every time I go in they always have a smile on your face and ready to help love my State farm Thank you Nina Baker"
We responded:
"Thank you, Nina! I'm so happy to hear about your positive experience with Angelica and our team. It's wonderful to know that we could assist with your insurance needs and that you feel welcomed whenever you visit. We appreciate your kind words and your trust in us. If you ever have more questions or need further assistance, just reach out!"
Profile photo of Connor Frederick

Connor Frederick

February 23, 2026

5  out of  5
rating by Connor Frederick
"Great customer service !"
We responded:
"Connor, thank you for your feedback! I'm happy you appreciated our customer service. If there's anything else we can assist you with, feel free to reach out."
Profile photo of Erick Flores

Erick Flores

February 19, 2026

5  out of  5
rating by Erick Flores
"It was a great experience to be talking to Norma Flores . She was great at any questions I asked."
We responded:
"Thank you, Erick! I'm happy to hear that Norma provided you with a great experience and answered all your questions. Our team is dedicated to offering excellent service. If you need anything else, feel free to reach out!"
Profile photo of Lawrence Campbell

Lawrence Campbell

February 19, 2026

5  out of  5
rating by Lawrence Campbell
"Awesome service!!!"
We responded:
"Lawrence, thank you for your fantastic feedback! I'm happy to know you had an awesome experience with our service. Let us know if there's anything else we can assist you with!"
Profile photo of Família Diniz em washington dc Engraçada

Família Diniz em washington dc Engraçada

February 15, 2026

5  out of  5
rating by Família Diniz em washington dc Engraçada
"Recibí un servicio fantástico por parte de Norma, estamos muy contentos, gracias. I received fantastic service from Norma, we are very happy, thank you."
We responded:
"¡Gracias! Me alegra saber que Norma les brindó un servicio fantástico. Estamos aquí para ayudarles con cualquier cosa que necesiten en el futuro. ¡Gracias por elegirnos!"
Profile photo of Patrick Mills

Patrick Mills

February 10, 2026

5  out of  5
rating by Patrick Mills
"The agent was very helpful and friendly with getting the right insurance i needed."
We responded:
"Hey, Patrick! Thank you for taking the time to leave a review. I’m glad to hear our team was helpful and friendly while assisting you with your auto insurance and making sure everything was set up to fit what you needed. We appreciate you choosing our office and look forward to working with you again."
Profile photo of Kerri crocker

Kerri crocker

February 9, 2026

5  out of  5
rating by Kerri crocker
"Excellent service saved me alot if money"
We responded:
"Thank you, Kerri, for your wonderful feedback! I'm happy to know that our service helped you save money. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Levi Schomas

Levi Schomas

February 5, 2026

5  out of  5
rating by Levi Schomas
"Hannah is so great to work with. She was kind and knowledgeable."
We responded:
"Levi, thank you for your wonderful feedback! I'm glad to hear that Hannah provided you with such a positive experience. Our team is dedicated to offering knowledgeable and kind service. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Brandon Hernandez

Brandon Hernandez

February 3, 2026

5  out of  5
rating by Brandon Hernandez
"Los mejores . Me ayudaron en todo . La señorita Norma me ayudo mucho fue de gran ayuda para mi proceso 10 de 10"
We responded:
"¡Gracias, Brandon! Me alegra saber que Norma fue de gran ayuda para ti. Estamos aquí para asegurarnos de que tengas la mejor experiencia posible. Si necesitas algo más, no dudes en contactarnos. ¡Gracias por elegirnos!"
Profile photo of swcrowder64

swcrowder64

February 1, 2026

1  out of  5
rating by swcrowder64
"My stepfather is 90 years old, and has had State Farm insurance for DECADES. About a year ago, someone hit, and totaled his vehicle. That is where the nightmare started. Greg Ochipa's office did not assist him in any way, and wanted nothing to do with assisting him. He went to the local office and met with Greg personally, and Greg promised to handle something related to the claim personally. Greg failed to do anything at all, despite promising to assist. My stepdad finally dropped State Farm all together. Based on all I have heard about this, I will NEVER have State Farm as my insurance carrier, and I suggest you do the same. The only thing Greg and his staff care about is making money. Shame on you for treating this elderly veteran the way you did!"
We responded:
"Swcrowder64, I’m truly sorry to hear about the difficulties your stepfather has experienced. While I am not aware of this particular situation and have no record contact information from you in my records, please know that I take your feedback very seriously. It’s deeply important to me that every client—especially those who have trusted us for so many years—feels supported and cared for. I would genuinely appreciate the chance to speak with you directly so I can better understand what happened and see if there’s any way I can help make things right. Please don’t hesitate to reach out to me anytime at 910-395-5252. Thank you for bringing this to my attention. Your concerns matter to me, and I’m committed to doing everything I can to provide the best service possible. Warm regards, Greg Ochipa "
Profile photo of Jesse Smith

Jesse Smith

January 29, 2026

5  out of  5
rating by Jesse Smith
"Very Good Service :)"
We responded:
"Thank you, Jesse! I'm happy you found our service very good. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"